Our Process

Predesign

Initial Consultation

We assist with the perfect selection by discussing what you’re ideas are and what you are looking for. We will discuss options and present our ideas to you.

Design

Concept Design

We take your brief and draw 1-3 designs so we can narrow it down to the one you like.

Quote

Once you approve your favourite design we will quote it for you.

Quotes are obligation-free.

Sourcing Stones

After you have chosen your design we source 1-3 stones for you to view and we help you select one.

Creation

Approval

Once everything is agreed upon we require a 30% deposit to create your piece. Your required time frame is then discussed.

Craft Process

Scheduled work is completed within 4-6 weeks. Actual make time is 1-2 weeks for us to make your piece. Rush job options are available.

Completion

When completed we call you to come and pick up your new piece. The remaining 70% payment is required for pickup.

Ongoing Care

Cleaning

We provide complimentary clean and polishes for life of our pieces.

Maintenance

We encourage you to bring your item in for a regular check-up. We recommend at least every 3-6 months. More frequently is always welcomed, as we like to have our pieces looking fantastic, and we’re sure you will too.